Warranties

Best Media Product:

  • BM-2000 and BM-3000 has ONE (1) Year Warranty.
  • *BM-4000 has TWO (2) Years Warranty.
  • All other Best Media products have ONE (1) Year Warranty.

Please keep your receipt to have your merchandise being repaired by warranty.


**Other Brands like VocoPro, BMB, DTech, etc. have ONE (1) Year Manufacture warranty. 


Policy:

BEST MEDIA warrants this product to the original purchaser ONLY, to be free from defects in materials under normal use from the date of original purchase. BEST MEDIA warrants free labor for at its option under the warranty period, to replace product if it is determined to be defective at "No Charge." This limited warranty does not cover any loss or damages that occur as a result of:

  • Cosmetic damage.
  • Shipping or improper installation or maintenance.
  • Misuse.
  • Neglect.
  • Any cause other than ordinary commercial or industrial application.
  • Adjustment by non-authorized source or any of the products firmware or hardware
    that you or any third party have modified or altered
  • Improper environment
  • Excessive or inadequate heating or air conditioning or electrical power failures,
    surges, connection to improper voltage supply or settings or other irregularities.
  • Accidents, acts of God.

In the United States, contact your dealer or BEST MEDIA Customer Service at info@bestmediausa.com


*Please note that in order to have your merchandise repaired and replaced by warranty, you must
contact our customer service representatives by phone or email, and get a RMA number