Upgrade Song

Services:

A. Repair Services

- If you have encountered any problem with HDD damage, power board, DVD problem, etc of any Best Media Product, you can contact our Technician Support Department for troubleshooting or request for repair service. We offer reasonable price and excellent customer service to help our customers. Please contact us for RMA# before shipping your machine to us. Please fill out Online Service Request Form. Thank You.


B. Upgrade Services (Click here for Song list of All Machine)

- Our new songs are upgraded four (4) Quarters per year (Chinese machine). All of our upgraded song list are located under each Service > New Song List Tab.  You can choose to upgrade new song by one (1) of the below methods:
1. Purchase our Upgrade Song Disc (補歌光碟) - choose a specific Quarter -  by Phone

2. Purchase our USB Upgrade Song (U盤加歌) - choose a specific Quarter -  by Phone

3. Choose Add Song by HDD Service (硬盤加歌) - add song up to the latest Quarter - by Phone / Fill out Service Request Form

4Cloud Update song (雲端加歌) - add song into your Hard Drive from our Cloud server. 

To view song list: Homepage > Service > New Song List    (客戶服務 > 新增歌單)


Price
Best Media Chinese Version
1. Upgrade Song Disc (補歌光碟):    $20/Quarter. (S/H not included) - Applied to BM-1000 & BM-2000 Only


 2. USB Upgrade Song (U盤加歌):     $20/Quarter (USB not included) - Applied to BM-3000 Only
-- You can choose to send us your USB Flash Drive or purchase a USB directly from us.
-- The price of USB drive is varied from size. Please check our USB Price List
-- If you choose to send us your USB, please fill out & email us the "USB Upgrade Request" Form to request RMA#.


 3. Add Song by HDD (硬盤加歌):       $50/ upgrading service (S/H not included) - Applied to All Chinese Machine
-- Required machine to be sent to our office for this service. please request RMA# by contact us or send us the "Service Request" Form  before shipping your machine. Thank You.
*Notes: Upgrading price is maybe different if the machine doesn´t have the same HDD size. (such as BM-1000), please call for details


 4. Cloud Update song (雲端加歌):     $75/year - Applied to BM-4000 Only 
-- When you purchase BM-4000, you will have 1 (One) Year Free Cloud song update
--  You can register your machine at link to activate your Free Cloud service.
--  You can use Best Media APP or Touch Monitor to access the Cloud List. You can choose to download any song from our Cloud when your machine is activated.
-- After 1 Year, you can purchase Cloud Service from us. 


Best Media Vietnamese Version
*BM-2000 Vietnamese also has upgraded to 2.0TB HDD.
Upgrade to 2.0TB HDD:        $150/ upgrading service (S/H not included)
-- You will get 2500 more new songs & a booklet of 2500 new songs. Please contact us for more details and to view new song lists.
-- Required machine to be sent to our office for this service. Please request RMA# before shipping your machine. Thank You.


BM-3000 / BM-4000 Vietnamese
1. Upgrade 1 (one) Season:       $40/service (S/H not included)  -  New Song List included
2. Upgrade 2 (two) Season:      $80/service (S/H not included)   -  New Song List included
3. Upgrade 3 or more:               $80/service (S/H not included)   -  New Song List included
- Song list is available at BM-3000 Vietnamese > New Song List


*BM-3000 Vietnamese required to mail to our office for upgrade new songs. We only use HDD upgrade new songs because the size of each season is too large (about 1500 songs each season). Unfortunately, season cannot be placed into portable hard drive because the USB port only read FAT32 format. Portable Hard Drive is NTFS. The largest size of USB currently is 128GB, it storage is too small for each season.

*Please contact your local dealer or manufacturer for the upgrading service


BM-4000 Cloud Update song: $75/ year - Applied to both Chinese and Vietnamese
-- When you purchase BM-4000, you will have 1 (One) Year Free Cloud song update
--  You can register your machine at link to activate your Free Cloud service.
--  You can use Best Media APP or Touch Monitor to access the Cloud List. You can choose to download any song from our Cloud when your machine is activated.
-- After 1 Year, you can purchase Cloud Service from us. 


Please feel free to contact us at 909-348-5558, info@bestmediausa.com, or facebook us if you have any question